Helio can't hear me
Find the message on screen, then try the fix.
- On screenMicrophone blocked. Allow it by the web address.Allow the mic for this site, by the web address. Then tap Try again.
- On screenNo sound. Check your microphone.Check the mic is on and plugged in. Pick another one under Microphone.
- On screenToo quiet. Move closer.Move closer to the mic, or turn it up.
- On screenSound but no words. Try headphones.Try headphones, or a quieter room.
- On screenMutedOpen More and switch Microphone on.
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If not, write to us. Tell us what you see on screen.