A lesson won't start
Helio says why on the screen. Find the message here.
- On screenThat's all the time for today. Come back tomorrow.The daily time is used up. Lessons open again tomorrow.
- On screenYou've used this month's Helio time. Ask a parent about more time.This month's time is used up. New lessons wait for next month, or a bigger plan.
- On screenLessons are closed right now. Your parent set the hours.A parent set learning hours. Lessons open again inside those hours.
- On screenA parent needs to say yes first.Tap Ask my parent. Lessons start once a parent gives permission.
- On screenThis lesson is open on another screen.Tap Continue here to move the lesson to this screen.
- On screenHelio can't start right now.Tap Try again. If it keeps happening, write to us.
Did this help?
If not, write to us. Tell us what you see on screen.