The board is blank or stuck
Most of the time, one tap fixes it.
- On screenGetting readyHelio is setting up the lesson. Give it a few seconds.
- On screenTap to startTap it. A browser waits for a tap before it plays sound.
- On screenThe board didn't load. Reload to see it.Tap Reload, and the page loads again.
- On screenYou moved the board. Helio keeps going.Tap Back to Helio to follow Helio again.
- On screenConnection lost. Your lesson is saved.Check your internet, then tap Try again.
Did this help?
If not, write to us. Tell us what you see on screen.